Domestic Shipping
All domestic orders are shipped through an independent, insured shipping provider using FedEx Priority Overnight service whenever available.
For transaction security, orders may only be shipped to the verified billing or shipping address associated with the cardholder’s payment account. We cannot ship to an alternate address, freight forwarder, hotel, mailbox service, or P.O. box unless approved in writing before payment.
Residential deliveries require identity verification before shipment. Additional documentation may be requested to confirm the purchaser’s identity, payment method, and delivery address.
A direct signature from the buyer or an authorized adult at the verified address is required upon delivery. Packages will not be left unattended, released without a signature, or redirected after shipment.
Orders are generally dispatched after payment has fully cleared and all required verification has been completed. Purchases made near weekends, holidays, or carrier cutoff times may ship on the next available business day.
Every shipment is securely packaged, insured for its full value, and tracked until confirmed delivery. Customers should inspect the package upon receipt and notify Cherub immediately of any visible damage, tampering, loss, or delivery issue.
Carrier delays caused by weather, service interruptions, or other circumstances outside our control may affect delivery estimates.